{"id":6120,"date":"2023-07-25T08:04:56","date_gmt":"2023-07-25T06:04:56","guid":{"rendered":"https:\/\/xylos.dbf-beta.be\/trainings\/passer-des-appels-externes-avec-teams\/"},"modified":"2025-12-17T10:07:33","modified_gmt":"2025-12-17T09:07:33","slug":"passer-des-appels-externes-avec-teams","status":"publish","type":"trainings","link":"https:\/\/xylos.com\/fr\/formations\/microsoft-365\/teams\/passer-des-appels-externes-avec-teams\/","title":{"rendered":"Teams : Appels externes"},"content":{"rendered":"<div class=\"nectar-video-wrap row-bg-layer position-loaded\" data-bg-alignment=\"\">\n<div class=\"nectar-video-inner\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<h2>Description<\/h2>\n<div class=\"contentOmschrijving\">\n<div class=\"contentOmschrijving\">\n<div class=\"contentOmschrijving\">\n<div class=\"contentOmschrijving\">\n<p>Microsoft Teams, c\u2019est l\u2019avenir. Vous trouvez dans une seule app tout ce qu\u2019il vous faut pour travailler efficacement, de n\u2019importe o\u00f9, \u00e0 n\u2019importe quel moment. Teams offre aussi des possibilit\u00e9s PBX permettant de remplacer le centrale t\u00e9l\u00e9phonique classique. Passer des appels vers l\u2019ext\u00e9rieur, r\u00e9ceptionner des appels ext\u00e9rieurs, les transf\u00e9rer, prendre un appel destin\u00e9 \u00e0 quelqu\u2019un d\u2019autre ou mettre une personne en attente : toutes ces actions peuvent se faire de mani\u00e8re tr\u00e8s intuitive et facile avec Teams. Nous avons attis\u00e9 votre curiosit\u00e9 ? C\u2019est parfait ! Suivez cette formation et d\u00e9couvrez comment vous pouvez vous perfectionner, \u00e9galement dans votre travail !<\/p>\n<h2>Objectifs<\/h2>\n<div class=\"contentObjectieven\">\n<p>Apr\u00e8s avoir suivi cette formation, vous serez \u00e0 m\u00eame d\u2019abandonner votre ancien syst\u00e8me de t\u00e9l\u00e9phonie et passerez facilement \u00e0 Teams.<\/p>\n<h2>Groupe cible<\/h2>\n<div class=\"contentObjectieven\">\n<div class=\"contentDoelgroep\">\n<p>Les entreprises d\u00e9marrant avec la t\u00e9l\u00e9phonie Teams et souhaitant offrir un bon accompagnement \u00e0 leurs collaborateurs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"contentInhoud\">\n<div class=\"Tabs Tabs--courseInfo\">\n<div class=\"Tabs-items\">\n<div class=\"Tabs-item Tabs-item--content is-active\">\n<div class=\"contentInhoud\">\n<h2>Contenu<\/h2>\n<div class=\"Tabs Tabs--courseInfo\">\n<div class=\"Tabs-items\">\n<div class=\"Tabs-item Tabs-item--content is-active\">\n<div class=\"contentInhoud\">\n<ul>\n<li>Introduction \u00e0 Teams<\/li>\n<li>T\u00e9l\u00e9phoner \u00e0 partir d\u2019un chat ou d\u2019une r\u00e9union<\/li>\n<li>T\u00e9l\u00e9phonie en interne et externe (transf\u00e9rer, mettre en attente, prendre un appel d\u2019un coll\u00e8gue)<\/li>\n<li>R\u00e9pondeur<\/li>\n<li>Accords internes<\/li>\n<li>Teams Mobile<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":15604,"parent":6743,"menu_order":117,"template":"","tools":[],"type-training":[68,66],"training-software":[65],"class_list":["post-6120","trainings","type-trainings","status-publish","has-post-thumbnail","hentry","type-training-formation-a-distance","type-training-formation-classique","training-software-microsoft-365"],"_links":{"self":[{"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/trainings\/6120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/trainings"}],"about":[{"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/types\/trainings"}],"up":[{"embeddable":true,"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/trainings\/6743"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/media\/15604"}],"wp:attachment":[{"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/media?parent=6120"}],"wp:term":[{"taxonomy":"tools","embeddable":true,"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/tools?post=6120"},{"taxonomy":"type-training","embeddable":true,"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/type-training?post=6120"},{"taxonomy":"training-software","embeddable":true,"href":"https:\/\/xylos.com\/fr\/wp-json\/wp\/v2\/training-software?post=6120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}