About the Copilot ROI Tracker
Maximize your return on investment in Copilot with the Copilot ROI Tracker program. Designed for organizations deploying Microsoft Copilot licenses, this program tracks productivity change from start to finish, providing you with actionable insights to demonstrate the tangible benefits and ROI of your efforts.
What to expect
We start with a baseline productivity assessment to determine how productive your employees are using Copilot and Microsoft 365 applications. We also identify areas for improvement.
Next, our Digital Coaches lead your teams through a structured learning program tailored to your specific needs. This includes hands-on sessions, interactive workshops, and individualized support to ensure a thorough adoption of Copilot.
During the training program, we monitor productivity metrics using the Copilot dashboard, powered by Viva Insights. This includes tracking the number of active users, applications used, conversations per session, etc. We also collect qualitative feedback on the user sentiment (“using Copilot improves the quality of my work”, “Copilot allows me to complete tasks faster”, etc) through surveys.
At the end of the program, we conduct a comprehensive final evaluation to measure the overall impact of Copilot on your team’s productivity. This includes a detailed report with lessons learned and recommendations for continued improvement (e.g. access to OASE+, additional support through Digital Coaching, etc).
Some of the data that we capture through the Copilot dashboard:
- Adoption and usage per department
- Evolution of user sentiment
- Impact in terms of time given back to employees to reinvest in higher priority or higher impact work (in hours and value/hour).
- Actions per user per Microsoft 365 application – e.g. Word: number of documents rewritten, PowerPoint: number of presentations created, Teams: number of meetings summarized, Outlook: number of emails drafted, etc)
The timeline
This timeline is an example of how we can implement the Copilot ROI Tracker in your organization. Keep in mind that the timing and number of check-ins will depend on the total length of the learning journey as well as the specific needs of your organization and end users.
| Start | Baseline survey | Measuring user sentiment and general productivity in Microsoft 365 applications |
| Week 1 | Learning program | Digital Coaching, workshops, training sessions, etc |
| Week 4 | Check-in 1 | User sentiment survey and quantitative data analysis Progress meeting to discuss results and adjust learning program if necessary |
| Week 8 | Check-in 2 | User sentiment survey and quantitative data analysis Progress meeting to discuss results and adjust learning program if necessary |
| Week X | Check-in X | User sentiment survey and quantitative data analysis Progress meeting to discuss results and adjust learning program if necessary |
| End | Evaluation | Final survey and analysis of the data, comprehensive report of lessons learned and next steps |
The target audience
The Copilot ROI Tracker is ideal for organizations that are implementing Microsoft Copilot licenses and are committed to improving team productivity and proving ROI. Whether your goal is to streamline operations or drive innovation, our Copilot ROI Tracker program can help you achieve it.
